Course curriculum

  • 1

    Chapter One

    • Vision & Philosophy of Customer Care & REACH

  • 2

    Chapter Two

    • Pillars of Customer Care

  • 3

    Chapter Three

    • Features of our service delivery

  • 4

    Chapter Four

    • Pillars of Engagement

  • 5

    Chapter Five

    • Key touchpoints

  • 6

    Thank You!

    • Thank you